Daniel's Resume

Daniel Lee Akzinor

dakzinor@gmail.com                                                                                              

Profile Summary

A broad technical and project management background in integrating customer’s service and technical needs. Integral to multiple tower projects, playing a key role within the project office and with account management to serve as primary contact for escalations and service requests. Responsible for requests for service, development of the schedule and work break structure, writing statement of work, and leading projects from scope to closure. Managing the account’s service level agreements, schedule, cost and profitability.

Direct Experience

8 years of project management experience. Versed in job analysis to determine requirements and overall scope, scheduling and contractor management. Interpreting client request, business needs and capabilities into actionable request for service. Experience in technical consulting and production management. Proficient in MS Project and team collaborative tools such as MS SharePoint.

Professional Experience

Sergeant First Class - Civil Affairs Specialist                                              02/04 to Present

United States Army Reserves, 364^th CA Brigade, 15300 SE Industrial Way Clackamas Oregon

Supervises, researches, coordinates, conducts, and participates in analysis, planning, and production of Civil Affairs documents and actions; provides technical training and guidance to subordinates; assists in coordinating the integration of Civil Affairs planning in support of conventional and special operations forces and in the analysis of a foreign nation's organizational lines of authority and political power structure; coordinate treatment of noncombatants and establishment of humanitarian aid.

·       Project lead for civil reconstruction efforts.

·       Conducted weekly project meetings for government officials, team, and contractors.

·       Defined scope and developed contractual agreements between all parties.

·       Generated reports for investigative purposes.

·       Maintained systematic, cross-reference intelligence records and files.

·       Prepared all-source intelligence products to support the taskforce commander.

·       Provided support to the ISR (Intelligence, Surveillance, and Reconnaissance) synchronization process.

·       Provide expert All-Source research, analysis, and intelligence analytical products. Maintain and update databases and identify intelligence gaps.

·       Research, review, evaluate, and integrate All-Source data to contribute to and/or produce draft and finished All-Source assessments.

·       Provide intelligence targeting support products and reach-back support to forward-deployed elements.

·       Assist in prioritizing and categorizing requests for information, conducting multi-discipline analyses of complex, network-centric target sets and fusing multiple intelligence disciplines with operational planning.

DS Service Delivery Manager                                                            1/01 – 5/03

International Business Machines, Inc. (IBM), 1701 North ST, Endicott NY 73760

Service Delivery Manager with SDC West, have a broad technical and project management background in integrating customer’s service and technical needs with IBM’s ability to deliver. Leading multiple tower projects and playing a key role within the project office and with account management to serve as primary contact for escalations and service requests.

DS Service Delivery Manager…Continued.

·       Point of contact for client for all RFS and escalations.

·       Worked closely with IBM Project Executive and client IT/IS Manager.

·       Maintained and updated project process and status databases.

·       Lead weekly Change Management, Risk Management and Project Team meetings.

·       Prepared and conducted client training for new products introduced.

·       Created initial scope of work for PE and finalized document of understanding for contractual agreement.

·       Full management of assigned projects from scope to closure.

·       Interfaced with functional IBM managers for assets to complete projects.

·       Software tools employed: MS Project, MS Office, email and Tivoli.

Install Move Add Change (IMAC) Coordinator                                11/98 – 12/00

International Business Machines, Inc. (IBM), 1701 North ST, Endicott NY 73760

IMAC Coordination consists of dealing with the Installation, Move, Add and Change of HW and SW items necessary for the work of the Customer. IMAC Coordinator takes charge of asset management and all requests regarding the distributed and network systems for the company.

·       Maintained Tivoli database on client IT assets.

·       Handled all Install, Move, Add or Change requests from client and advised PE on scope.

·       Assets managed varied in location across the U.S. to include 300 plus sites.

·       Implemented inventory management and remote scans for IT planning and visibility of assets. Software tools employed: MS Project, MS Office, email and Tivoli.

Education / Certifications

Civilian

·       Master of Science – Entertainment Business Management
·       Bachelor of Science – Business Administration of Information Systems

·       Associate of Arts - Information Technology

·       Comptia A+ Certification

·       National Career Readiness Certificate (Gold) : https://myworkkeys.act.org/mwk/emCertDetails.do?event=go&realm=17740116&certId=5KC91PS9QGW2

·       IBM Project Management Tier 1

o   PM Fundamentals

o   PM Leadership

o   PM Financial

o   PM Contracting

o   PM Tools Cluster

US Army

·       Civil Affairs Specialist (MOS 38B40)

·       Administrative Specialist (MOS 42A40)

·       Tactical LAN Certified (TACLAN)

·       Combat Life Saver (Certified)

·       Active DOD Security Clearance

·       Veteran OIF III & IX